Runbear: Empowering Teams with Custom AI Solutions - The Journey of Snow Lee and Liam
Company profile
Company business details
Motivation to build the product
The founders were motivated by the need to make AI applications more accessible to non-technical users, addressing the cognitive overload that many teams face in their daily work. They recognized that integrating AI into communication tools could significantly enhance productivity and streamline workflows.Problem that their product solves
Runbear solves the problem of cognitive overload in workplace environments by allowing non-technical teams to create custom AI assistants for communication tools like Slack and Microsoft Teams. This is important for users who need to manage repetitive tasks and information retrieval efficiently without requiring complex coding skills.Their unfair advantage
Runbear's unfair advantage lies in its ability to empower non-technical users to create custom AI solutions quickly and efficiently, significantly reducing the time and complexity typically associated with AI integration.Strategies
Pre-Launch (Product Development & MVP)
EO Builders Club Launch
EO launched the EO Builders Club, a private membership for founders and entrepreneurs. This club features exclusive content such as webinars and cohort-based learning programs, providing members access to insights from top-tier VCs and entrepreneurs. The initiative aims to empower entrepreneurship by creating a supportive network for members to share experiences and learn from each other.
Mission-Driven Development
Before launching Run Bear, Snow Lee and his team focused on defining a clear mission: to reduce cognitive overload for users. They recognized that many people were overwhelmed by the amount of information they had to process daily. This mission guided their product development, ensuring that the features they built would directly address this need. They initially launched an AI co-pilot for DevOps engineers but pivoted to allow non-technical users to create their own AI agents, aligning with their mission to simplify the user experience.
Beta Testing with Free Model
Before fully launching Runbear, Snow and his team released a beta version of their product for free. This allowed them to gather valuable feedback from early users and refine their offering. The positive response from beta testers motivated them to transition to a paid model, resulting in around 100 paying customers shortly after the launch.
Launch Stage
Live Streaming Sessions
Hannah Lee from The EO team hosted the first live streaming session of EO Studio, featuring founder Snow Lee. This session aimed to engage the audience with in-depth conversations about entrepreneurship and startup experiences. The live format allowed for real-time interaction, encouraging participants to ask questions in the chat, thus fostering a community atmosphere and enhancing viewer engagement.
Pivoting Based on User Feedback
After launching their initial product aimed at DevOps engineers, Snow Lee and his team realized that their target audience was not fully engaged. They discovered that non-technical users were more interested in their product than developers. This insight led them to pivot their focus from developers to non-technical teams, allowing these users to create their own AI agents. This strategic pivot was crucial for aligning their product with the actual needs of their users, ultimately leading to greater adoption and satisfaction.
Learn more about Runbear
Builders Talk | Leadership Lessons from 3x Founder | Snow Lee | Runbear
AI or Humans? CEO Reveals How 10-Min AI Agents Are Transforming Enterprise Teams | Snow Lee
